For an organization, fostering a culture where employees feel empowered to contribute their ideas and suggestions is crucial for long-term success and growth. When individuals are encouraged to share their thoughts and insights, it creates a collaborative and inclusive work environment where everyone’s unique perspectives are valued. This culture of openness and support not only boosts employee morale but also enhances their sense of ownership and commitment to the organization’s mission.
By encouraging employees to voice their ideas, organizations tap into a vast reservoir of untapped creativity and innovation. Every employee possesses a wealth of knowledge, experiences, and skill sets that, when shared, can lead to the discovery of groundbreaking solutions to complex problems. When people feel that their contributions matter and are genuinely listened to, they become more engaged and motivated to invest their best efforts in their work. Open communication and idea-sharing can also lead to more efficient decision-making processes. Different perspectives and fresh ideas often challenge conventional thinking and lead to more robust and well-rounded solutions. This diversity of thought can be a significant advantage, especially in today’s fast-paced and ever-changing business landscape.
Kinara Capital has created such an environment by fostering a culture of empowerment and idea-sharing can boost employee retention, thereby attracting top talent to the organization. People are naturally drawn to workplaces like Kinara, where they can have a meaningful impact and be part of a collaborative team. When employees know that their contributions are not only welcomed but also taken seriously, they stay committed to the organization and its long-term goals.
Kiran, a Business Solutions Specialist in the Strategy & Products department, has been an integral part of the Kinara Capital team for nearly two years. During this time, he has had numerous fulfilling experiences, but one project stands out as particularly meaningful to him. As a solutions specialist, Kiran took the lead in developing a chatbot that proved to be a game-changer for the company. The implementation of this chatbot drastically reduced customer wait times and significantly improved resolution times, ultimately enhancing overall operational efficiency.
Kiran’s involvement in this project was extensive, as he played a crucial role in designing the chatbot and worked closely with both internal teams and external stakeholders to ensure its successful delivery. He appreciates the opportunity his job provides to bridge the gap between technology and business objectives, and he takes pride in interacting and collaborating with stakeholders from different departments. By understanding their needs and pain points, Kiran excels in translating them into actionable requirements.
He shares, “At Kinara, employees are empowered to contribute their ideas and suggestions, and this culture of openness and support has allowed me and others to put our creative thinking into action confidently. The freedom to innovate and the encouragement to implement new ideas have further motivated us to excel in our roles at Kinara.”
Kiran loves to travel. His favourite destination is Bhutan, which he visited in the year 2020 for a business trip to meet a client for a requirement-gathering session. He fondly recalls the experience, appreciating the humility of the people and the pleasant climate, with temperatures usually ranging from 3-5°C even during the daytime. Kiran enjoyed his time in Bhutan so much that he wants to visit the country again in the future.
He is also an avid sports fan, both following and playing cricket and football. He considers Mahendra Singh Dhoni to be one of his idols.
If Kiran’s enriching journey at Kinara inspires you to explore opportunities at the company yourself, the timing is perfect! With the presence of Kinara Capital in 100+ cities, visit our careers page to check out career opportunities.
Kinara Capital is a socially responsible fintech company dedicated to servicing the severely underserved MSME industry in India with easy access to formal credit. Kinara offers collateral-free business loans to small business entrepreneurs across 6 states and a union territory through its network of 125 branches across 100+ cities. Joining Kinara Capital would not only open doors for professional growth but also offer job satisfaction and a sense of belonging, given the culture the company fosters.