Employee Spotlight – Jayalakshmi

June 9, 2023
Updated on

A company’s ability to develop its employees is a crucial factor in creating a talented and dedicated workforce. When an organization invests in learning and growth opportunities for its employees, it cultivates an environment that fosters loyalty, motivation, and engagement. This commitment to employee development not only benefits the individuals but also yields significant advantages for the company as a whole. One of the primary benefits of investing in employee development is increased loyalty. When employees see that their organization is genuinely interested in their professional growth and invests in their development, they develop a sense of loyalty and commitment to the company. They feel valued and recognized for their potential, which strengthens their bond with the organization. As a result, they are more likely to stay with the company for the long term, reducing turnover rates and preserving institutional knowledge.

Kinara Capital recognizes that providing learning and growth opportunities promotes employee motivation. When employees have access to training programs, workshops, conferences, and other developmental resources, they feel a sense of empowerment and motivation to excel in their roles. The opportunity to acquire new skills and knowledge enables them to take on new challenges and expand their capabilities. As they see their own growth and progress, they become more engaged in their work, leading to increased productivity and better overall performance. Employee engagement is another critical aspect that Kinara focuses on. Engaged employees are passionate about their work, feel connected to the company’s mission, and are willing to go the extra mile to contribute to its success. When employees are provided with opportunities for growth, they feel a sense of personal and professional fulfilment. They are more likely to be enthusiastic about their work, actively participate in decision-making processes, and demonstrate a strong commitment to achieving the company’s goals.

Jayalakshmi’s Journey at Kinara

Jayalakshmi joined Kinara Capital in April 2022 and quickly became an integral part of the team. As a Customer Contact Officer, Sales, at the Centralized Contact Centre, she has made significant contributions to the organization. Despite her limited experience in sales, she embraced the opportunity to learn and grow, mastering various applications, particularly lead generation, and gathering and validating customer information. 

Interacting with branch personnel is a highlight of Jayalakshmi’s role, where she addresses queries and resolves issues. Overcoming her initial nervousness about meeting targets, her dedication and commitment enabled her to achieve success and receive recognition from management.

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Best Experience Working at Kinara Capital

Jayalakshmi’s role requires both clarity and patience, and she recently received appreciation from the management for her stellar performance. Not only has it boosted her confidence, but it has also made her look forward to earning more such accolades in the future. She considers this one of her best experiences at Kinara so far.

She shares, “Kinara is a wonderful place to work because it offers so many opportunities for each employee to advance their careers. My short time here has been transformative, enabling me to acquire new skills, excel in my tasks, and even receive appreciation from management. I’m proud to be part of this organization.”

Interests and Hobbies

Jayalakshmi loves cooking and especially likes making healthy dishes. In summer, she often rustles up wholesome khichdis and fruit salads. She also likes reading books in both Kannada and English, ‘Rich Dad, Poor Dad’ being one of her recent favourites.

She likes to travel and her favourite destination is Kerala. She has visited Munnar and Guruvayur, as well as Athirapally Falls in the state, and wants to visit again to experience more of its natural beauty.

If Jayalakshmi’s enriching journey at Kinara inspires you to explore opportunities at the company yourself, the timing is perfect! With the presence of Kinara Capital in 100+ cities, visit our careers page to check out career opportunities. 

Kinara Capital is a socially responsible fintech company dedicated to servicing the severely underserved MSME industry in India with easy access to formal credit. Kinara offers collateral-free business loans to small business entrepreneurs across 6 states and a union territory through its network of 125 branches across 100+ cities. Joining Kinara Capital would not only open doors for professional growth but also offer job satisfaction and a sense of belonging, given the culture the company fosters.

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