The Quality Management Standards (QMS) and Quality Technology Tools (QTT) scheme is an initiative of the Ministry of Micro Small and Medium Enterprises (MSMEs) which is launched under the National Manufacturing Competitiveness Programme (NMCP). This scheme encourages MSME manufacturers to become more competitive and manufacture better-quality products at competitive prices. The main objective of the scheme is to sensitise and support small business entrepreneurs to adopt the latest QMS and QTT policy and to track sectoral developments by undertaking the stated activities.
By adopting this scheme, MSME will be able to increase the efficiency in using resources, produce better quality products, reduce rejection and reduce production cycle time. In this blog, MSMEs learn about the QMS/QTT scheme in detail.
QMS and QTT play a crucial role in various industries to ensure consistent quality, customer satisfaction, and competitiveness. Here are some key standards and tools commonly used in India:
The benefits of the scheme can be utilised by the enterprises that have the entrepreneur’s memorandum.
There are many activities organised by the government under this scheme, some of which are listed below:
QTT and QMS offer several benefits to organisations. Here are the key advantages of implementing QTT and QMS:
QTT, such as Statistical Process Control (SPC) and Lean Manufacturing tools, help identify and eliminate process inefficiencies and waste. By optimising processes, organisations can reduce defects, rework, and lead times, leading to improved productivity and cost savings.
QTT enables organisations to collect, analyse, and interpret data related to quality metrics and performance indicators. This data-driven approach helps in identifying trends, patterns, and areas of improvement, enabling informed decision-making for quality enhancement.
QTT provides tools like Failure Mode and Effects Analysis (FMEA), which helps identify and mitigate potential failures and risks early in the product development process. By addressing quality issues proactively, organisations can ensure better product quality and customer satisfaction.
QTT fosters a culture of continuous improvement within an organisation. Through tools like Kaizen and Value Stream Mapping, employees are encouraged to contribute ideas and suggestions for process optimisation, leading to a more engaged and empowered workforce.
QMS establishes standardised processes and procedures across an organisation, ensuring consistent quality in products or services. By adhering to defined quality standards, organisations can meet customer expectations consistently, enhancing customer satisfaction.
QMS helps organisations meet regulatory and compliance requirements specific to their industry. It ensures that necessary standards and guidelines are followed, minimising the risk of non-compliance, penalties, and legal issues.
QMS includes tools like risk assessment and management processes to identify, assess, and mitigate risks associated with product quality, safety, and organisational operations. This proactive approach helps reduce the likelihood of quality incidents and associated costs.
QMS streamlines processes eliminates redundancies, and optimises resource utilisation. This leads to improved operational efficiency, reduced waste, and lower costs associated with rework, scrap, and customer complaints.
QMS focuses on understanding and meeting customer requirements, ensuring consistent delivery of quality products or services. By achieving and maintaining customer satisfaction, organisations can enhance customer loyalty, build a positive reputation, and gain a competitive edge.
QTT and QMS provide organisations with structured approaches, tools, and methodologies to improve quality, streamline operations, reduce costs, and enhance customer satisfaction.
Firstly, an examination of all the available resources and processes of manufacturing at the current stage is to be done. This is followed by implementing the best practices suitable for the business. In order to accomplish the intended goals, top management should take the responsibility to ensure that personnel planning and training are carried out. This practice will enable MSMEs to be competitive in the global market. The implementation strategies are as below:
The adoption of QMS and QTT is crucial for the success and competitiveness of MSMEs in India. These initiatives promote a culture of quality, continuous improvement, and customer satisfaction. By implementing QMS, MSMEs can establish standardised processes, enhance product quality, and meet regulatory requirements. QTT, on the other hand, equips MSMEs with tools and techniques to improve process efficiency, reduce waste, and drive productivity gains.
The government of India has launched various schemes and initiatives to support MSMEs in implementing QMS and acquiring QTT. Through financial assistance, training programs, and technical support, these schemes aim to empower MSMEs to enhance their quality standards, adopt modern technologies, and improve their overall competitiveness. MSMEs are encouraged to explore and apply for these schemes to leverage the benefits of QMS and QTT, thereby propelling their growth and success in the dynamic Indian market.
As MSME manufacturers implement this scheme, it also helps them strengthen their position in the export market. MSME tech upgrades will help them produce better quality products at competitive rates and help them grow enormously. This will attract customers as well as new business opportunities as it builds the company's reputation.
To fasten this process, small business entrepreneurs require funds to invest in the purchase of machinery to adapt to the latest technology. Kinara Capital, an RBI-registered Systemically Important NBFC in India, offers a wide range of products and services to the MSME sector. MSME owners can choose from business loans and asset purchase loans as per their requirements. The NBFC provides discounted collateral-free loans with a minimal and flexible documentation process for women business owners. To check your loan eligibility in 1-minute, download the myKinara app from the Google Play store and go from decision to disbursement in 24-hours.
In addition, MSMEs can reach Kinara's internal customer support team by leaving a missed call at 080-68264454. Small businesses will get assistance with the application process from them and can address any queries they may have. Furthermore, MSMEs can receive the capital they need with Kinara Capital without having to deal with lengthy loan applications or stringent collateral requirements.
Through its cutting-edge loan options, Kinara encourages financial inclusion in India's MSME sector, enabling small companies to realise their full growth potential. With an amazing track record of distributing 87,000 business loans totalling more than Rs. 4000 crores, Kinara has established itself as a reliable partner for numerous MSMEs throughout the nation. With 125 locations, 3400+ pin codes served, and more than 1600 employees, the organisation has a huge network that allows it to reach even the most outlying regions of India.
Implementing QMS and QTT can be beneficial for MSMEs in India. It can help them to improve the quality of their products and services, increase their efficiency, reduce their costs, increase customer satisfaction, improve employee morale, and increase compliance with regulations. Here are some ways:
The time it takes to implement QMS and QTT varies depending on the size and complexity of the organization. However, it is important to note that implementing QMS and QTT is a continuous process. Once implemented, organizations need to continuously monitor and improve their QMS and QTT to ensure that they are meeting the needs of their customers and stakeholders.