Establishing a culture of trust within an organization is crucial for fostering employee growth and development. When managers and colleagues trust an employee, it creates a supportive environment that can have a profound impact on their performance, confidence, and motivation. Kinara Capital, with its emphasis on trust and belief in its employees, serves as a prime example of how this approach can yield exceptional results. The supportive environment enables employees to explore new avenues and take calculated risks without the fear of failure. They are encouraged to learn, grow, and develop their skills, as they know they have the backing of their managers and colleagues.
At Kinara, managers understand the importance of instilling trust in their team members. They believe in their employees’ capabilities and provide them with opportunities to tackle challenging tasks. By entrusting employees with significant responsibilities, Kinara’s managers create an environment that encourages individuals to consistently excel in their roles. When employees feel trusted, they are more likely to take ownership of their work and display a sense of accountability. Knowing that their managers have faith in their abilities, they become motivated to prove themselves and strive for excellence. This trust acts as a catalyst, propelling employees to exceed expectations and reach their full potential.
Stelina John joined Kinara Capital around three years ago and has since been an instrumental team member at her branch. She chose to work at Kinara Capital because of the growth opportunities, job security, and potential for professional advancement. The company has lived up to her expectations on those fronts, and she has made the most of the conducive environment. In her current role, she carries out disbursement processes and provides timely service to the customers.
She has been given the role of team lead, which has expanded her responsibilities to include training new employees and guiding her teammates about policy and process updates. To her, working in business operations is an adventure because it entails partnering with various teams to troubleshoot issues and entails new learnings every day.
Stelina’s proudest moment at Kinara was when she was commended by the SVP of Sales for her contributions to the team, having successfully supported the field team in every aspect of sales, disbursements and collections. She has also recently received the award of Star Performer in Business Operations. Receiving the accolade boosted her confidence and affirmed her belief in her own capabilities. Being made a team lead and having the ambit of responsibilities expanded has also given her a renewed sense of passion for excelling at each of her tasks.
She shares, “My reporting manager gave me the chance to become a team leader, which I truly appreciate. At Kinara, there’s a strong focus on each employee’s success story, and they make it a point to reward them with awards and recognitions. This company culture makes me proud to be part of this organization. Kinara has really given me the opportunity to explore my capabilities, develop new skills, and gain valuable experience.”
Stelina’s hobbies include gardening and singing. These activities relax her mind when she’s feeling exhausted. Planting saplings and tending to her garden help her feel calm and collected, and signing beautiful melodies make her feel grounded and reenergized.
She loves travelling to Kerala. The state, with its pristine natural vistas, beautiful shorelines, and serenity, is particularly alluring to her. She feels spiritually connected to the place and can never get enough of it.
If Stelina’s enriching journey at Kinara inspires you to explore opportunities at the company yourself, the timing is perfect! With the presence of Kinara Capital in 100+ cities, visit our careers page to check out career opportunities.
Kinara Capital is a socially responsible fintech company dedicated to servicing the severely underserved MSME industry in India with easy access to formal credit. Kinara offers collateral-free business loans to small business entrepreneurs across 6 states and a union territory through its network of 125 branches across 100+ cities. Joining Kinara Capital would not only open doors for professional growth but also offer job satisfaction and a sense of belonging, given the culture the company fosters.