Software Developer (Zoho)

  • Bangalore
  • Systems & Technology
  • Report to: VP, Infrastructure and Security

Job Responsibilities:

Requirements and Solutions

  • Deliver technology solutions that are critical to the day-to-day operations and continued growth of the business

  • Participate in requirements gathering sessions with business users

  • Document requirements for new features, data capture, process functions, reports, and training

Functional and System Knowledge

  • CRM customization and assisting CRM Implementation / Project Managers deliver functionality required by the operations team.

  • Scripting/Configuring in Zoho CRM / Creator / Desk and other Zoho apps.

  • Writing custom functions/ basic integrations/testing and implementing extensions custom functions for ZOHO CRM, Creator, and other Zoho Apps.

  • Configuring APIs integration with various systems and Zoho platforms

  • Testing, creation of screens, functionality, and UI in Zoho Creator.

  • Liaising with Our internal team, Zoho's Technical team, and other external contractors/developers

Business Analysis

  • Translate business requirements / problem statements into system changes

  • Analyze impact of changes to previously implemented releases

  • Understand system integrations and dependencies

  • Analyze impact of changes on systems and integrations

  • Process mapping and workflow creation

  • Assist in enforcement of project deadlines and schedules

  • Develop comprehensive testing structures and test plans

  • Manage communication across all stakeholder groups

  • Be involved and engaged through software development life cycle and own requirement management end to end from initiation through implementation

Project Coordination

  • Take responsibility for the full life cycle of the project: designing, development, testing, deployment, and maintenance

  • Coordinating with other teams and Vendor team for the smooth implementation of the project

  • Keeping track of Project status and sharing report against the proposed project timeline and actual status.

  • Maintaining the status tracker for all the implementation and deliveries

  • Verifying the completed implementation and preparing report for the same


  • Bachelor’s degree in technology, or related field preferable

  • 3+ years of experience working as a Zoho platform developer

  • Experience with the Software Development Life Cycle

  • Proficiency in document and report writing

Other Requirements:

  • Keen interest in learning technology

  • A great team player and should be able to work across multiple groups / teams

  • Should be able to work in a demanding environment

  • Strong written and oral communication and interpersonal skills

  • Must have a go-getter attitude

  • High social responsibility & Integrity

  • Compliance to policies, rules and regulations

Skills & Competencies

Technical Skills

  • Good experience in Zoho platform development, Zoho CRM, Creator, Desk and other Zoho Apps

  • Ability to write SQL queries and extract relevant reports

  • Knowledge of web services architecture and usage of APIs

  • Understanding of Robotic automation process, and work flow oriented systems

  • Analytical, problem-solving, and troubleshooting skills

  • Good understanding of BRD, User Stories, Mockups

  • Well versed with agile development methodology

Soft Skills

  • Strong verbal and written communicator, able to speak with the business experts and understand the loan management and accounting domain Well organized and consistently delivers on commitments


  • Zoho Development

  • Banking and Lending functional knowledge

  • API and Integrations

  • RPA process knowledge

  • Functional Testing / UAT

Behavioral Traits

  • High social responsibility & Integrity

  • Building relationships

  • Belief in Teamwork & Effective leadership

  • People-oriented and Goal-oriented

  • Determination to succeed

For any questions on job openings & application details, write to us at:

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