Department Head – IQA

  • Bengaluru
  • IQA (Internal Quality Audit)
  • Report to: Chief Executive Officer and The Board Audit Committee

Job Responsibilities:

Overall Delivery:

  • Develops the audit vision which provides timely and unbiased information that helps in improving the organization's governance, risk management, and control processes

  • Identifies and manages risks to the organization, its assets, and operations and develops ERM strategies, objectives, and policies that will establish the framework, tools, and procedures to achieve successful risk identification and management

  • Sets the strategy for Internal Audit, by drawing on diverse sources of information (e.g., competitor, industry, economic) thereby identifying business improvement opportunities

  • Meets regularly with the audit committee of the board to report the status of internal audit’s ongoing monitoring activities and educating the committee of emerging risks and/or exposures concerning risk management and internal control best practices

  • Develops and maintains strong relationships with company leadership by proactively providing guidance and/or consultation in the development of strategies to improve the financial and operational performance of the business; act as an early warning system for business and financial risks; supports business ethics and integrity initiatives

  • Provides leadership in the development of audit plans, procedures, and programs to evaluate the adequacy of the company’s internal control environment

  • Manages area related to RBI regulations/guidance to maintain internal controls to ensure the identification of significant accounts, processes, assertions, and risks, documentation of significant processes and the identification and evaluation of the control design, the performance of tests and controls, and the overall assessment of financial reporting and internal controls

  • Develops an organizational competency in the audit function by identifying and integrating best practices in workflow, measurement, technologies, and the resource configuration

  • Achieves annual goals and budget targets by effectively managing resources and stakeholder requirements

  • Attracts, develops, and retains a high-performing workforce

Financial Leadership:

  • Oversees internal audit processes of the enterprise as well as the specific administrative activities associated with operating the Internal Audit (business planning, reporting, budgeting, etc.)

  • Ensures appropriate metrics are in place to manage business risks and improve decision making; ensures strong accounting and operational control environment tosafeguard and improve operations

Human Resources:

  • Leads the selection, development, and retention of key leadership talent in the division to build a high-performing, diverse workforce

  • Supervises the day-to-day activities of direct reports and promotes a work environment that is fair, equitable, feedback-rich, and career opportunity-focused Assembles a high performing leadership team that bridges the gaps in own competencies based on an exceptional understanding of business performance requirements

  • Sets goals and expectations for direct reports using the Leadership Performance Process (LPP) and holds staff accountable for successful performance; coaches team by providing specific feedback to improve performance; conducts annual performance appraisal with direct reports and ensures the same occurs at a lower level of his/her organization

  • Champions leadership development and workforce planning priorities by personally assessing, selecting, retaining, and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; works with Human Resource Leader to anticipate future talent needs based on business growth plans, and allocates resources appropriately

  • Actively assists in transferring talented internal auditors out of the department into other challenging positions within the company.


  • Performs other duties as assigned to meet business needs



  • Degree in Accounting or related area.

  • CIA certification desired

Work experience:

  • 10+ years experience in financial auditing in large organizations, preferably in the BFSI (NBFC)

  • Experience in a management role, leading a department

  • Experience leading and managing large scale initiatives and managing associated change

Other Requirements:

  • History of consistently delivering business results

  • Exposure to international complexities in finance business processes

  • Demonstrated success leading senior professionals and developing a strong organization and workforce in a complex, service-intensive, deadline-driven environment

Skills & Competencies

Technical Skills

  • Exceptional accounting skills, and knowledge of the business processes and systems necessary to execute work

  • Depth of knowledge is generally accepted in finance and accounting policies, principles, and controls

  • Depth of knowledge of accounting theory, auditing standards, procedures, and related techniques.

  • Knowledge of auditing information systems and systems designs.

  • Strong working knowledge of information technology and its implications for business commerce and managing and controlling business operations

  • Ability to determine emerging risk management concepts and control models

  • Strong quantitative and qualitative analysis skills; ability to take large volumes of complex information and present it clearly and concisely to senior management, owners, and franchisees; uses data and a cogent problem-solving methodology in decision making and impact assessment

Soft Skills

  • Exceptional communication skills; creates an atmosphere in which timely information flows smoothly through the organization.

  • A constructive approach to dealing with conflict; strong mediation skills

  • Skillful negotiator in tough situations sells ideas persuasively, settles differences, and wins concessions without damaging relationships; can be assertive while remaining diplomatic


  • Ability to work in a matrix organization, partnering with resources to achieve results through others.

  • Develops and maintains effective relationships with a broad group of stakeholders to foster trust and influence key decisions

  • Steps forward to address difficult issues and guide others toward the accomplishment of identified, meaningful goals.

  • Orchestrates systemic change – initiates, supports, and manages change within the organization, taking steps to remove barriers or to accelerate its pace

  • Strong business performance management abilities– monitoring the progress of work against schedules, budgets, quality standards, and achieving/exceeding planned economic benefits in a dynamic operating environment

Behavioral Traits

  • Ability to integrate and balance priorities, work activities, and resources for the benefit of multiple key stakeholders

  • Demonstrated ability to enhance organizational effectiveness through expertise in talent management and organizational capability

  • Strong leader of people – ability to creates a compelling vision, demonstrate flexibility in approach; and motivates others (who may, oftentimes, not be direct reports) to achieve desired results

  • Active learner -- able to enhance personal, professional, and business growth through new knowledge and experiences; pushes the organization to learn from other industries’ standards and practices

For any questions on job openings & application details, write to us at:

[email protected]

Fill in your details to apply

If you are interested in the role, enter your details and upload your resume, our team will be in touch with you.