Business Solutions Specialist

  • Bangalore
  • Systems & Technology
  • Report to: Project Delivery Lead, System & Technology

Job Responsibilities:

Requirements and Solutioning

  • Deliver technology solutions that are critical to the day-to-day operations and continued growth of the business

  • Participate in requirements gathering sessions with business users

  • Document requirements for new features, data capture, process functions, reports, and training

Functional and System Knowledge

  • Develop expertise on internal systems and understand the functionalities of the system

  • Translate business requirements/problem statements into system changes

  • Analyze the impact of changes to previously implemented releases

  • Document business requirements, user stories, and solution approach

  • Understand system integrations and dependencies

  • Analyze the impact of changes on systems and integrations

Business Analysis

  • Process mapping and workflow creation

  • Assist in enforcement of project deadlines and schedules

  • Develop comprehensive testing structures and test plans

  • Execute tests, analyze and document results, and address issues as and when they arise

  • Manage communication across all stakeholder groups

  • Be involved and engaged through software development life cycle and own requirement management end to end from initiation through implementation


  • Education: Bachelor’s degree in finance, accounting, MIS, business, technology, or related field preferable

  • Work Experience: 3+ years of experience working as a Business Analyst or Systems Analyst

  • Knowledge of banking and financial services domain, and one or more out of the loan management process, credit risk, or asset-liability management

Other Requirements:

  • Keen interest in learning technology

  • Should be able to work in a demanding environment

  • Must have a go-getter attitude

Skills & Competencies

Technical Skills

  • Experience with functional and user acceptance testing (manual and automated) including testing strategies, test case creation, execution and reporting

  • Experience with the Software Development Life Cycle including Waterfall and Agile methodologies

  • Proficiency in user stories, acceptance criteria, test scenarios and related documentation

  • Ability to write SQL queries and extract relevant reports

  • Knowledge of web services architecture and usage of APIs

  • Hands-on end-to-end software development experience, including requirements gathering and testing

  • Analytical, problem-solving, and troubleshooting skills

  • Good understanding of BRD, User Stories, Mockups

  • Well versed with agile development methodology

Soft Skills

  • Strong written and oral communication, able to speak with the business experts and understand the loan management and accounting domain

  • Well organized and consistently delivers on commitments

  • A great team player and should be able to work across multiple groups/teams

  • Interpersonal skills


  • Business and System Analysis

  • Banking and Lending functional knowledge

  • API and Integrations

  • Functional Testing / UAT

Behavioral Traits

  • High social responsibility & Integrity

  • Building relationships

  • Belief in Teamwork & Effective leadership

  • People-oriented and Goal-oriented

  • Determination to succeed

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