Business Solutions Specialist

Job Responsibilities:

Requirements and Solutioning

• Deliver technology solutions that are critical to the day-to-day operations and continued growth of the business

• Participate in requirements gathering sessions with business users

• Document requirements for new features, data capture, process functions, reports, and training

Functional and System Knowledge

• Develop expertise on internal systems and understand the functionalities of the system

• Translate business requirements/problem statements into system changes

• Analyze the impact of changes to previously implemented releases

• Document business requirements, user stories, and solution approach

• Understand system integrations and dependencies

• Analyze the impact of changes on systems and integrations

Business Analysis

• Process mapping and workflow creation

• Assist in enforcement of project deadlines and schedules

• Develop comprehensive testing structures and test plans

• Execute tests, analyze and document results, and address issues as and when they arise

• Manage communication across all stakeholder groups

• Be involved and engaged through software development life cycle and own requirement management end to end from initiation through implementation

Qualifications:

• Education: Bachelor’s degree in finance, accounting, MIS, business, technology, or related field preferable

• Work Experience: 3+ years of experience working as a Business Analyst or Systems Analyst

• Knowledge of banking and financial services domain, and one or more out of the loan management process, credit risk, or asset-liability management

Other Requirements:

• Keen interest in learning technology

• Should be able to work in a demanding environment

• Must have a go-getter attitude

Skills & Competencies

Technical Skills

• Experience with functional and user acceptance testing (manual and automated) including testing strategies, test case creation, execution and reporting

• Experience with the Software Development Life Cycle including Waterfall and Agile methodologies

• Proficiency in user stories, acceptance criteria, test scenarios and related documentation

• Ability to write SQL queries and extract relevant reports

• Knowledge of web services architecture and usage of APIs

• Hands-on end-to-end software development experience, including requirements gathering and testing

• Analytical, problem-solving, and troubleshooting skills

• Good understanding of BRD, User Stories, Mockups

• Well versed with agile development methodology

Soft Skills

• Strong written and oral communication, able to speak with the business experts and understand the loan management and accounting domain

• Well organized and consistently delivers on commitments

• A great team player and should be able to work across multiple groups/teams

• Interpersonal skills

Competencies

• Business and System Analysis

• Banking and Lending functional knowledge

• API and Integrations

• Functional Testing / UAT

Behavioral Traits

• High social responsibility & Integrity

• Building relationships

• Belief in Teamwork & Effective leadership

• People-oriented and Goal-oriented

• Determination to succeed