Branch Head

  • Bengaluru
  • Sales
  • Report to: Regional Sales Head / Regional Business Head

Job Responsibilities:


  • Directly responsible for all aspects of spoke operations such as Target achievement, Appraisals, On-Time-Repayment, Documentation

  • Responsible to monitor the performances of all spokes

  • Sourcing new customers as per organizations requirement

  • Improve productivity continuously

  • Research, Analyze and recommend strategies to pilot, mainstream, and scale up Individual lending products

Collection and Recovery

  • Maintain Portfolio quality of the hub

  • Customer monitoring and Customer Service

  • Collections & Portfolio Quality

Admin and other ad hoc Responsibilities

  • Support in the creation of related pPolicyolicies & guidelines

  • Recruitment of personnel in collaboration with HR

  • Monitoring and development of team reporting

  • Act as the single point of contact and be responsible for all administration related issues

  • Hub Administration and coordination with all departments


  • Work Experience: At least 5 years of experience

  • Education: Any graduate

Other Requirements:

  • Aged below 35 yrs

  • The last job should preferably be in the capacity of a Manager level, from a credible Financial Institutions

  • Experience in team management in the past

  • Proficient in speaking Kannada, English, and other Regional language depending on project location

  • Should have exposure to micro-enterprise lending

  • Preferably exposed the local market

Skills & Competencies

Technical Skills

  • Proficient in using MS Office

  • Financial terminology related to loans

  • Cash Flow Understanding

  • Collection skills

Soft Skills

  • Good Communication and Negotiating skills

  • Interdepartmental Co-ordination

  • Customer Handling skills

  • Team Handling skills


  • Ability to move and work in the assigned market/location

  • Ability to convince the customers for sales & Collections

  • Work as per the process and policies

  • Ability to handle the team assigned and work with them

Behavioral Traits

  • Positive outlook

  • Disciplined

  • Open-minded

  • Team Work

For any questions on job openings & application details, write to us at:

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